Serving Greater Phoenix: Cleaning and Repairing Pools Since 2008 |
Call Now: (480) 907-0076
Your pool is a system, not a single machine, salt chlorine generator, automation controls, valves, plumbing, and cleaning equipment all work together. When one component fails, it often puts strain on the rest. Captain Pools diagnoses and repairs pool equipment for Scottsdale homeowners, so you’re not stuck guessing which part is actually the problem.
We’re an authorized Hayward Warranty Station and work on equipment from all major manufacturers, whether your system was installed last year or a decade ago.
Cell fouling, low output, error codes, board failures.
Touchscreen panels, app connectivity, relay and timer failures.
Stuck multiport valves, failed automated valve actuators.
Cracked pipes, air leaks, pressure imbalances between equipment.
Robotic and pressure-side pool cleaner malfunctions.
Because pool systems are interconnected, a problem in one component often shows up as a symptom somewhere else. Common signs it’s time for a diagnostic visit:
If you’re not sure which component is causing the issue, that’s exactly what a full equipment diagnostic is for, we check the system as a whole rather than replacing parts on a guess.
Many Scottsdale communities, including DC Ranch, Grayhawk, Silverleaf, and McCormick Ranch, have architectural review standards governing how pool equipment is installed and screened, from approved enclosure materials to setback distances from property lines and visibility from the street. When we repair or service equipment in these communities, we work within those standards:
If your HOA has specific equipment pad guidelines on file, share them when you request a quote and we’ll work within them.
Arizona Registrar of Contractors License #33666
We identify root causes instead of chasing symptoms.
Factory-trained on Hayward filtration, salt, and automation systems.
A track record built on honest diagnostics, not upselling
We inspect filtration, salt system, automation, and plumbing together, since issues in one often originate in another.
You’ll get a clear explanation of what’s wrong and a quote before any work starts.
We repair whenever it’s the more cost-effective option and tell you plainly when a component has reached the end of its service life.
After repair, we verify pressure, flow, and automation settings across the whole system, not just the part we fixed.
Captain Pools repairs pool equipment throughout Scottsdale, including:
GOOD Based on 145 reviews Posted on Google Michael SkinnerTrustindex verifies that the original source of the review is Google. Back in January of this year, I had Captain Pools change out my old sand filter for a cartridge type filter and they did a very good job with that. Over the last couple of months though, I had noticed that the union fitting on top of the pump was leaking a little water during pump operation. Although I don't like ANY leaks, I kept putting it off. Several days ago I called Captain Pools and asked them if they could look at it. Anyway, they arrived today and discovered the fitting was just a little loose so it ended up being a very quick fix. I'm glad they were able to respond quickly to my request, diagnose the issue and fix the problem. I'll continue to use Captain Pools in the future for any problems that arise, and recommend their services for any pool work.Posted on Google Mike DickinsonTrustindex verifies that the original source of the review is Google. Really appreciate the weekly report of before and after pictures how great my pool looks. They did a really nice job cleaning my DE filter. Thank you Captain Pools!Posted on Google Thomas BruchuTrustindex verifies that the original source of the review is Google. Michael at Captain pools does a great job every week for my pool. This week I ordered a new vacuum and he set it up and installed it for me! Great weekly price and great service!Posted on Google Rosemary RaysorTrustindex verifies that the original source of the review is Google. We have used Captain Pools for approximately 6 years, in addition to having them do a full refresh (decking, removal of an old water feature and adding pebble stone). We have been very happy with their service, their communications (i.e. if our technician is out sick or delayed, we are notified) and their fairness. I am able to trust if they tell me a part needs repair / replacement, and they take care of issues timely. Would absolutely recommend Captain Pools!Posted on Google Matt CavendishTrustindex verifies that the original source of the review is Google. Excellent servicePosted on Google Sophia GravesTrustindex verifies that the original source of the review is Google. We have been a customer of Captain Pools for over 10 years—they are an amazing company. Nate the owner has been so helpful for my family from the start. Today we had out cartridge filters cleaned by Scott! Wow! Living in this dusty desert really takes a toll on mostly everything. Scott did an awesome job! He was super nice, especially to our little dog who ran outside. See the before and after phots below. Seeing is believing. Thank you again Scott and Captain Pools!Posted on Google Jeff GitlinTrustindex verifies that the original source of the review is Google. Lucas is amazing. Very helpful and knowledgeable about pools. I would highly recommend this company for any of your pool service needs.Posted on Google Adam RoderiqueTrustindex verifies that the original source of the review is Google. Pool filter cleaning was well priced and efficient. Additionally, the tech showed me how to set my valves for spa mode along with regular daily settings. He also answered a few other questions that I had along with some general tips and tricks for pool maintenance. Have been using Captain Pools for 2 pools weekly for the last few years, only good things to say.Posted on Google Connie JamesTrustindex verifies that the original source of the review is Google. I have had Captain Pools service my pool for 2 years. I have had other companies that lied, did not answer calls, and were very unprofessional. I am completely happy with Captain Pools. They go above and beyond. Prices are very fair Connie James
Error codes vary by manufacturer and can point to anything from a sensor fault to a communication issue between components. We diagnose the specific code on-site rather than guessing based on the code alone.
Yes, we diagnose and repair salt cell fouling, low output issues, and control board failures across major salt system brands.
In most cases, yes. We reassemble enclosures and screening to match existing HOA-approved standards and coordinate with property management when needed.
Yes, we diagnose motor, tracking, and suction issues on robotic and pressure-side cleaners.
Not sure what’s causing the problem? Contact Captain Pools at (480) 907-0076 for a full equipment diagnostic and same-day quote.
Captain Pools has kept Greater Phoenix pools clean and running since 2008 — weekly cleaning, honest repairs, and equipment service across Tempe, Phoenix, Scottsdale, Chandler, Gilbert, Mesa, Glendale, and Peoria. Licensed & insured (AZ Contractor Lic. #ROC33666), rated 4.4★ from 145+ Google reviews
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