Serving Greater Phoenix: Cleaning and Repairing Pools Since 2008 |
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Your pool is a system, not a single machine, salt chlorine generator, automation controls, valves, plumbing, and cleaning equipment all work together. When one component fails, it often puts strain on the rest. Captain Pools diagnoses and repairs pool equipment for Scottsdale homeowners, so you’re not stuck guessing which part is actually the problem.
We’re an authorized Hayward Warranty Station and work on equipment from all major manufacturers, whether your system was installed last year or a decade ago.
Cell fouling, low output, error codes, board failures.
Touchscreen panels, app connectivity, relay and timer failures.
Stuck multiport valves, failed automated valve actuators.
Cracked pipes, air leaks, pressure imbalances between equipment.
Robotic and pressure-side pool cleaner malfunctions.
Because pool systems are interconnected, a problem in one component often shows up as a symptom somewhere else. Common signs it’s time for a diagnostic visit:
If you’re not sure which component is causing the issue, that’s exactly what a full equipment diagnostic is for, we check the system as a whole rather than replacing parts on a guess.
Many Scottsdale communities, including DC Ranch, Grayhawk, Silverleaf, and McCormick Ranch, have architectural review standards governing how pool equipment is installed and screened, from approved enclosure materials to setback distances from property lines and visibility from the street. When we repair or service equipment in these communities, we work within those standards:
If your HOA has specific equipment pad guidelines on file, share them when you request a quote and we’ll work within them.
Licensed and insured in Arizona
We identify root causes instead of chasing symptoms.
Factory-trained on Hayward filtration, salt, and automation systems.
A track record built on honest diagnostics, not upselling
We inspect filtration, salt system, automation, and plumbing together, since issues in one often originate in another.
You’ll get a clear explanation of what’s wrong and a quote before any work starts.
We repair whenever it’s the more cost-effective option and tell you plainly when a component has reached the end of its service life.
After repair, we verify pressure, flow, and automation settings across the whole system, not just the part we fixed.
Captain Pools repairs pool equipment throughout Scottsdale, including:
EXCELLENT
Based on 150 reviews
Posted on Google![]()
Linda Bateman-GomezTrustindex verifies that the original source of the review is Google.
We have been clients of Captain pools for many years. We have multiple pools and a lot of foliage. Justin is our tech and always does an incredible job! He takes his time, is very thorough, and is very nice! Lucas, the owner is so responsive, and runs a wonderful company. On time, great techs and fairly priced, truly the best!Posted on Google![]()
Julie PurvisTrustindex verifies that the original source of the review is Google.
My pool heater wasn't heating the water properly, so I called captain pools for pool heater repair. The technician checked the system, identified the issue, and got the heater working again. He tested it afterward to make sure the water was heating as expected. Great service, clear communication, and a smooth overall experience. I’d definitely recommend them!Posted on Google![]()
Ralph CaliendoTrustindex verifies that the original source of the review is Google.
From start to finish I am very satisfied with the service provided. Before assuming I needed a new pump they came out to check to see if can be repaired. It counted be repaired so they gave me a fair price on a new pump and installed very quickly.Posted on Google![]()
Tj OhayerTrustindex verifies that the original source of the review is Google.
Can't recommend enough. Thought I needed a new motor and they came and worked their magic, hard resets, some prop cleaning AND NO CHARGE as claimed it was an inspection only. Hard to find honest, reliable companies in these days and I can say Captain Pools is one of them. They could have said the motor was bad and I would have had no idea.Posted on Google![]()
Mike RichardTrustindex verifies that the original source of the review is Google.
Scott went above and beyond helping me out. I'm not the best with technology, but he was very patient with me came out. And walked me through, it can't say enough good things about him. He definitely needs a raise LOL But all in all a very good man. Definitely an asset to your team.Posted on Google![]()
Angeles CorreaTrustindex verifies that the original source of the review is Google.
Great service!Posted on Google![]()
Jorjani Real Estate GroupTrustindex verifies that the original source of the review is Google.
Captain pools delivered on the promise to repair my pool which had some electrical and lighting problems. Lucas was great with follow-up to make sure the job was done right!!
Error codes vary by manufacturer and can point to anything from a sensor fault to a communication issue between components. We diagnose the specific code on-site rather than guessing based on the code alone.
Yes, we diagnose and repair salt cell fouling, low output issues, and control board failures across major salt system brands.
In most cases, yes. We reassemble enclosures and screening to match existing HOA-approved standards and coordinate with property management when needed.
Yes, we diagnose motor, tracking, and suction issues on robotic and pressure-side cleaners.
CONTACT US
Salt system showing errors, automation offline, or a valve stuck? Captain Pools diagnoses the whole system first and gives you a written quote before any work begins. Call us or request a free quote today.
Rated 5.0 on Google
Captain Pools is a Tempe, AZ pool cleaning and repair company serving local homeowners since 2008: weekly pool service, pump and heater repair, equipment service, and green pool recovery. Licensed & insured, rated 4.5★ from 150+ Google reviews.
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