The Captain Pools and Hayward Partnership: Enhancing Your Pool Experience.
At Captain Pools, our partnership with Hayward is a testament to our dedication to excellence in pool care and customer satisfaction. Hayward, renowned for its innovative and high-quality pool products, aligns perfectly with our mission to provide the best for our clients. Here’s why our collaboration with Hayward benefits you:
Through our partnership with Hayward, Captain Pools goes beyond the basics of pool maintenance. We provide a comprehensive, worry-free pool experience, where quality, efficiency, and customer satisfaction are at the forefront. Let us be your heroes in pool care, ensuring every swim is a delightful, hassle-free experience.
Unmatched Product Quality and Innovation: Hayward is a name synonymous with cutting-edge pool technology. From energy-efficient pumps to advanced heating solutions, their products are designed to elevate your pool experience while ensuring environmental sustainability.
Industry-Leading Warranty Support: As an authorized Hayward warranty station, Captain Pools stands behind every product with confidence. Hayward’s comprehensive warranty coverage, including their Expert Line Warranty and Totally Hayward Warranty, ensures that any issues are resolved quickly and efficiently, minimizing downtime and maximizing enjoyment.
Cost-Effective, Energy-Efficient Solutions: With Hayward’s #1 rated energy-efficient pumps, you enjoy significant savings on energy costs. Their variable-speed pumps, certified by ENERGY STAR, can cut energy costs by up to 90%, making your pool maintenance both eco-friendly and budget-friendly.
Customized Heating Solutions for Year-Round Comfort: Whether it’s Hayward’s gas heaters for quick heating or their energy-efficient heat pumps for consistent temperatures, we ensure your pool is comfortable all year round. This flexibility allows us to tailor our services to your unique needs and local climate.
Loyalty and Rewards Program: Our participation in the Totally Hayward Program opens up a world of rewards and extended benefits for you. This program emphasizes our commitment to providing not just services, but value-added experiences, ensuring you always get more with Captain Pools.
Reliable, Long-Lasting Equipment: Hayward’s dedication to quality means their products are not just effective but durable. This longevity translates to fewer replacements, less maintenance, and more uninterrupted enjoyment of your pool.
Peace of Mind: Knowing that Captain Pools and Hayward stand behind every product and service gives you the ultimate peace of mind. You can relax, knowing that your pool is in the hands of experts committed to your satisfaction and pool’s longevity.
Through our partnership with Hayward, Captain Pools goes beyond the basics of pool maintenance. We provide a comprehensive, worry-free pool experience, where quality, efficiency, and customer satisfaction are at the forefront. Let us be your heroes in pool care, ensuring every swim is a delightful, hassle-free experience.
Need Warranty Support?
Click the 'Start Your Warranty Claim' button below to register your Hayward product issue with Hayward directly.
Get fast, efficient service from Captain Pools on your Hayward pool equipment today!
Why do I need to start my warranty claim with Hayward?
Initiating your warranty claim directly with Hayward is the most efficient and cost-effective approach. By registering your claim with Hayward first, you can avoid the initial service call fee typically charged by Captain Pools. Rest assured, if we conduct a service visit before your registration and Hayward confirms that your product is under warranty, we will promptly refund the service fee. This ensures you receive the necessary support without any additional costs.
My equipment is under warranty, why do I need to pay $145 to Captain Pools?
If you do not initiate your warranty claim directly with Hayward then an initial service call fee of $145 needs to be charged by Captain Pools. Once Hayward confirms that your product is under warranty, we will promptly refund the service fee to you. This ensures you receive the necessary support without any additional wait time and can start the warranty process much sooner while Captain Pools takes care of the warranty submission for you.
What information do I need to start my Hayward warranty or pool equipment repair?
If you are ready to submit a claim with Hayward Warranty on any pool equipment repair, please have the following information ready:
- Type of product and if possible a model number
- The serial number (found on a sticker somewhere on the pool equipment)
- A copy of the original invoice at time of purchase
