Serving Greater Phoenix: Cleaning and Repairing Pools Since 2008 |
Call Now: (480) 907-0076
Running a spa or spillover feature at a different temperature than the main pool means the heater isn’t just heating one body of water. It’s cycling on and off far more often to hold two separate temperature targets, often on the same day. That extra cycling adds real wear that a single-body pool heater never sees. Captain Pools provides professional pool heater repair in Paradise Valley, AZ, with technicians experienced in the dual-temperature systems common on the town’s estate-scale properties.
We’ve repaired pool heaters across the Phoenix metro since 2008. When a Paradise Valley heater starts underperforming or throwing error codes, we diagnose the actual cause before recommending a repair.
We check ignition components, the heat exchanger, gas supply, and control board before recommending any repair.
On dual-temperature systems, we verify the heater is appropriately sized for the total water volume and the cycling demand it’s serving.
You’ll receive a clear, itemized quote before any work begins.
After repair, we test the heater through a full heating cycle, including spa and main pool if both are in use, before considering the job complete.
Established local pool service with a long operating history
Factory-recognized for Hayward heater service, and experienced with Pentair and other major heater brands
Arizona ROC License #33666
From homeowners across the valley
Captain Pools provides pool heater repair services throughout Paradise Valley, including:
GOOD Based on 145 reviews Posted on Google Michael SkinnerTrustindex verifies that the original source of the review is Google. Back in January of this year, I had Captain Pools change out my old sand filter for a cartridge type filter and they did a very good job with that. Over the last couple of months though, I had noticed that the union fitting on top of the pump was leaking a little water during pump operation. Although I don't like ANY leaks, I kept putting it off. Several days ago I called Captain Pools and asked them if they could look at it. Anyway, they arrived today and discovered the fitting was just a little loose so it ended up being a very quick fix. I'm glad they were able to respond quickly to my request, diagnose the issue and fix the problem. I'll continue to use Captain Pools in the future for any problems that arise, and recommend their services for any pool work.Posted on Google Mike DickinsonTrustindex verifies that the original source of the review is Google. Really appreciate the weekly report of before and after pictures how great my pool looks. They did a really nice job cleaning my DE filter. Thank you Captain Pools!Posted on Google Thomas BruchuTrustindex verifies that the original source of the review is Google. Michael at Captain pools does a great job every week for my pool. This week I ordered a new vacuum and he set it up and installed it for me! Great weekly price and great service!Posted on Google Rosemary RaysorTrustindex verifies that the original source of the review is Google. We have used Captain Pools for approximately 6 years, in addition to having them do a full refresh (decking, removal of an old water feature and adding pebble stone). We have been very happy with their service, their communications (i.e. if our technician is out sick or delayed, we are notified) and their fairness. I am able to trust if they tell me a part needs repair / replacement, and they take care of issues timely. Would absolutely recommend Captain Pools!Posted on Google Matt CavendishTrustindex verifies that the original source of the review is Google. Excellent servicePosted on Google Sophia GravesTrustindex verifies that the original source of the review is Google. We have been a customer of Captain Pools for over 10 years—they are an amazing company. Nate the owner has been so helpful for my family from the start. Today we had out cartridge filters cleaned by Scott! Wow! Living in this dusty desert really takes a toll on mostly everything. Scott did an awesome job! He was super nice, especially to our little dog who ran outside. See the before and after phots below. Seeing is believing. Thank you again Scott and Captain Pools!Posted on Google Jeff GitlinTrustindex verifies that the original source of the review is Google. Lucas is amazing. Very helpful and knowledgeable about pools. I would highly recommend this company for any of your pool service needs.Posted on Google Adam RoderiqueTrustindex verifies that the original source of the review is Google. Pool filter cleaning was well priced and efficient. Additionally, the tech showed me how to set my valves for spa mode along with regular daily settings. He also answered a few other questions that I had along with some general tips and tricks for pool maintenance. Have been using Captain Pools for 2 pools weekly for the last few years, only good things to say.Posted on Google Connie JamesTrustindex verifies that the original source of the review is Google. I have had Captain Pools service my pool for 2 years. I have had other companies that lied, did not answer calls, and were very unprofessional. I am completely happy with Captain Pools. They go above and beyond. Prices are very fair Connie James
This is normal to some degree given the volume difference, but if the gap is unusually large or the pool never reaches target temperature, it can point to a heater sizing issue or a developing fault. We’ll diagnose which it is.
Cost depends on the specific fault and heater model. We diagnose first and provide a written quote before any repair begins.
Yes, in most cases. Daily spa heating adds significant cumulative run time and cycling compared to a heater that only serves a single seasonal pool, which is a normal but real factor in heater lifespan on dual-temperature systems.
Yes. We service heaters sized for larger water volumes and can advise if a unit is undersized or being overworked for the system it’s serving.
Keep your spa and main pool heating reliably, on their own schedules. Call Captain Pools at (480) 907-0076 to schedule pool heater repair in Paradise Valley, AZ.
Captain Pools is a Tempe, AZ pool cleaning and repair company serving local homeowners since 2008: weekly pool service, pump and heater repair, equipment service, and green pool recovery. Licensed & insured (AZ ROC #33666), rated 4.4★ from 145+ Google reviews.
Quick Links
Contact Info
© 2026 Captain Pools. All Right Reserved